Reviews

 
 
 
  Excellent  
    
 Based on 13 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Daniel Guyaux 
 
2022-05-24
 
 
  
They are very professional and care deeply about his customers! I would highly recommend them!
  
 
  
 
 
 
  
 
 
 Brett Gentry 
 
2021-08-20
 
 
  
Great service and integrity.  We purchased an entirely new EPDM roof about 9 years ago from Shadowfax Roofing.  The roof came with a 10 year warranty on workmanship and lifetime on materials.  About 5 years in I noticed something that needed repair, they came over and fixed it quickly without question.  Just recently, a little over 9 years in, I noticed some dry rot around our chimney (notoriously difficult spots for leaking) and called them up.  Ben came out (highly recommend Ben), spent 30 minutes inspecting the damage. concluded it was within the warranty.  Five days later there were 3 guys repairing our roof.  Awesome service!  They could have cleaned up just a bit more as there were pieces of wood and materials here and there but that's a detail.  They got the vast majority.  Thank you ShadowFax!
  
 
  
 
 
 
  
 
 
 fei xu 
 
2021-06-25
 
 
  
It's a good team. fast and professional, quality is good.
  
 
  
 
 
 
  
 
 
 Lisa Rose 
 
2021-01-17
 
 
  
Wanted a small local company to do both re-roofing and solar installation (so they'd integrate & stand behind both). Went with Shadowfax because some friends had a good roofing experience with them. And Luke had the best follow-up of the eight different estimators I had out (and seemed very honest & straightforward). They did a great job (with solid follow-through) on all the many interconnected steps (removing & replacing old roof & gutters, installing solar panels & electrical components, getting city permits & PG&E approval, etc...). And Luke overcame some obstacles to get me the exact panels I wanted, all fitting on my limited southern-exposure roof surface, and online before end of year for the tax credit.
  
 
  
 
 
 
  
 
 
 Francisco Cruz 
 
2020-07-02
 
 
  
The best
  
 
  
 
 
 
  
 
 
 Haleh Shahmohammadi 
 
2020-04-21
 
 
  
We recently hired Shadowfax Roofing to replace our mother's roof in San Jose. Luke and Jerry (owners) and brothers were always straight forward, fair and clear about cost, and what they would do. It was easy working with them. They showed up right on time on the day they said they will, and finished about half a day earlier than estimated, even though there was unexpected and additional repair that needed to be done. The workers were professional, and considerate. We are very happy with the job they have done and recommend them highly. Thank you Jerry and Luke!
  
 
  
 
 
 
  
 
 
 Michael Gordon 
 
2019-07-19
 
 
  
Shadowfax did a high quality job for a reasonable price. I had an almost 50 year old tile roof that I wanted replaced with tile. Shadowfax was responsive with the initial quote, came to my house to talk about the details of the roof, helped pick colors based on pictures I found on the Internet, and shipped me some sample tiles for free before I selected the color.

This installation was also a solar installation and they took my input about what I wanted, such as how many panels and which direction they could face. They designed a system that's providing more power than I expected, did a quality job, and made the permitting process easy. This business was one of the few I could find who were willing to do both roof and solar in one project.

Their final price was exactly what they bid and it includes a warranty on workmanship. We were very satisfied with this job.
  
 
  
 
 
 
  
 
 
 Jay Griesenauer 
 
2019-07-13
 
 
  
Not perfect, but very good.  Just a few minor hiccups and delays, but the end result is great.  Looks to be a high quality job.

They could do better keeping the homeowner informed of when their workers are scheduled to show up.
  
 
  
 
 
 
  
 
 
 Aaron Newhouse 
 
2019-01-07
 
 
  
We really enjoyed working with the team for both our roof (with skylight replacements and custom insulation) and solar installations!! One year has past and all are performing extremely well. Thank you Jerry for your keen eye for detail and thorough commitment to quality!!