Testimonials

My wife and I first used Shadowfax on our West San Jose house. We’ve always dealt directly with Jerry (Owner). Not the cheapest but by far not the most expensive. And, for working on my house (especially the roof) I am not looking to pinch every penny at the expense of quality. We trusted Jerry and his crews work so much that on our Cupertino house, we didn’t think twice about hiring Shadowfax to replace our roof!
Michael C., Cupertino, CA

Meticulous and reliable‎.Rated 5.0 out of 5.0. First rate company with attention to detail. Cheerful and responsible installers who are a genuine pleasure to have around. Jerry Shaffer answered all our questions and put on a great roof. He runs a topnotch operation!‎
Eileen S.

Fabulous roofer. Highly recommend. Competitively priced, with on-time, as-promised delivery of our new roof. Extremely pleasant to work with. Top notch!
Nichole E., San Jose, CA

I refer your business every chance I get. I was very happy with you and your employees. They were courteous, prompt, and were very neat and clean when completing their work.
Thanks again,
Shirley Pruett, Mountain View

The following are verbatim customer responses from research that American Ratings Corporation conducted between January 2009 and March 2010. Customer last names have been initialized for privacy.

“Their promptness, their cleanliness, and they finished on time. They didn’t run over the budget. They also left the place immaculately clean. I was very satisfied with the work that they had done. They are excellent. Several people came in for a bid and they were the best as far as the price was concerned. The quality was excellent. One company had the same material and the same look but wanted to charge $7000 more.”
–Marketa S.

“We liked their work so much that they are coming back out for another job on Monday. He is extremely professional, very positive, and very polite with business conversation. He is also very strong. Watching him throw those shingles on his hip, my husband was impressed by how strong he was. He also did good work on the roof. He explained what he was doing. My husband watched him while he was working. He was very open in explaining what he was doing and he let us watch. He was extremely professional. He is willing to go the extra mile. He is fit and athletic for roofing, so it doesn’t seem like he is going to break the roof. Other companies that came out to inspect the roof sent bossy and overweight staff who spoke to us disrespectfully. They forgot that it was our house and that we were the owners of the roof. Ledwin was very professional with his communications.”
–Lynn S.
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